WDMH exceeds national standards

 

 The Winchester District Memorial Hospital has received full accreditation with commendation from Accreditation Canada, recognizing WDMH’s commitment to excellence in quality health care for patients and the communities it serves – close to home.

“We should all be proud of this accomplishment because it means we have exceeded national standards for quality improvement and patient safety,” notes Cholly Boland, CEO. “Only a small number of Canadian hospitals achieve this.”

Hospital accreditation through Accreditation Canada is a voluntary exercise that reviews a health care organization’s care and services. It includes an intensive self-assessment, a survey visit with a team of health care professionals and a comprehensive survey report. Three surveyors spent three days at WDMH interviewing staff, physicians, volunteers, patients and families, Board and community members as part of the process. In its report, the survey team commended the WDMH team for the many initiatives it has developed and launched. Here are just a few of their comments:

• “Throughout the organization, we have met caring and devoted staff who really care about this place. They work hard and take good care of the patients.”

• “You have out-of-the-box, innovative thinking with a ‘we can do it’ attitude.”

• “There is a feeling of pride and ownership that goes above and beyond – this is very evident both in the hospital and in the community.”

• “It has been a privilege to go through this organization – from boardroom to boiler room. You have that quality vision! Quality is a journey and quality improvement is a culture that you need to embrace. It’s OK to have work to do.”

The surveyors also commented on WDMH’s strategic vision as part of a Centre for Excellence for Rural Health and Education, noting “community partners, without exception, spoke positively about their relationship with the organization. It is apparent that the organization continues to have a reputation in the community as a place to receive good patient care.”

“Accreditation provides an effective measure of our performance and is a valuable learning tool for all of us,” adds Lisa Little, Board Chair. “The positive power is in the review and continual improvement that takes place every day.”

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